Quality Assurance Officer – Dairy / Milk Production at THE URUGO WOMEN’S OPPORTUNITY CENTER (WOC)

Job Title: Quality Assurance Officer – Dairy / Milk Production 

Location: Kayonza, Rwanda

Employment Type: Part-Time

Reports To: Diary Processing and Production Lead

About Us: 

Women for Women International Empowerment Center LLC is a leading empowerment and dairy production hub based in Kayonza. We are committed to promoting women’s economic empowerment while delivering high-quality, safe, and nutritious milk and dairy products. Our operations adhere to strict quality standards, innovative practices, and sustainable approaches to ensure excellence from farm to consumer.

Position Overview: 

We are seeking to hire a diligent, detail-oriented, and proactive Quality Assurance Officer to join our Dairy production team. The successful candidate will ensure that all milk production processes comply with internal quality standards, regulatory requirements, and best industry practices.

Key Responsibilities: 

1. Quality Assurance: Develop, implement, and maintain quality assurance protocols and procedures to ensure compliance with industry standards and regulations.
2. Monitoring and Testing: Oversee the sampling, testing, and inspection of raw materials, in process products, and finished products to ensure quality standards are met through conducting routine quality checks on raw milk and finished dairy products,
3. Quality control & Analysis: Test raw milk samples for contaminants, in-process, and finished products for composition and shelf-life.
4. Knowledge sharing and transfer: Share knowledge with the quality and production teams, and providing training and support to ensure effective quality practices are followed. 5. Regulatory Compliance: Ensure compliance with food safety regulations (e.g., FDA, RSB) and maintain certifications (e.g., HACCP, ISO),ensuring compliance with local,national and international dairy productionregulations
5. Data Analysis: Analyze quality data and metrics to identify trends, and implement corrective actions when necessary.
6. Collaboration: Work closely with production, maintenance, and supply chain teams to resolve quality issues and improve processes as well as ensuring quality standards across other Urugo production departments
7. Continuous Improvement: Initiate and lead continuous improvement projects to enhance product quality and operational efficiency.
8. Documentation & Reporting: Maintain accurate records of quality control activities, inspections, and test results and prepare quality reports and provide actionable recommendations for continuous improvement.
9. Perform any other duty assigned by the supervisor

Qualifications and Skills: 

• Bachelor’s degree in Food Science and Technology, Food processing, Dairy Technology, Microbiology, or a related field.
• Minimum of 4 years’ working experience in a dairy industry as a Production Officer/ or Quality Assurance Officer.
• Knowledge of HACCP, ISO 22000, and other relevant quality standards. • Strong analytical, problem-solving, and decision-making skills.
• High attention to details and ability to work under pressure.
• Willingness to work for prolonged hours
• Excellent communication, documentation, and reporting skills.

We Offer: 

• Opportunities for professional development and skills enhancement. • A dynamic, inclusive, and supportive work environment.

How to Apply 

Interested candidates should submit their CV, cover letter, and copies of academic/professional
certificates to careers@urugowoc.com  by October 05, 2025. Please indicate “Application for Maintenance
Manager” in the subject line.

Only shortlisted candidates will be contacted.