Chief Technology Officer (CTO) – MTN RWANDA

Provide leadership in network strategy (Planning, Operations & Managed Service, IP Networks, Network Performance & SLA) in alignment with business objectives ensuring effective deployment, performance and third party/ vendor management to satisfy the telecommunications needs of subscribers and the business for both voice, non-voice, 4G and adjacent services.

Key Performance Areas:

• Develop and execute MTN Rwanda’s technology strategy in alignment with overall business objectives.
• Lead the planning, deployment, and optimization of network infrastructure to ensure capacity, coverage, and quality targets are met.
• Manage vendor relationships, enforce SLAs, and negotiate contracts to maximize value and performance.
• Ensure technical strategy & governance is aligned to medium to long-term business needs.
• Monitor and apply the relevant industry trends and emerging technologies to maintain MTN Rwanda’s competitive edge.
• Drive major technology projects and upgrades, ensuring delivery on time, within budget, and with minimal service disruption.
• Lead network modernization initiatives, including readiness for 5G, cloud adoption, and automation.
• Establish strong change management processes for Class A systems, including impact analysis and rollback plans.
• Establish strong incident management processes for Class A systems, including impact analysis and rollback plans.
• Implement robust performance tracking and follow-up mechanisms across all technology domains.
• Foster a culture of innovation, accountability, and continuous improvement within the technology teams.
• Develop strategies to optimize resource utilization, reduce operational costs, and improve ROI without compromising quality.
• Collaborate with other executives to translate business needs into practical, customer-focused technology solutions.
• Provide technology/ technical leadership to the business by providing technical strategies to defend and grow voice and non-voice technology to support products medium to long term.
• Identify and implement emerging technologies, tools, and processes to improve service delivery and business outcomes.
• Develop a technical service structure capable of sustaining longer term strategic and operational requirements.
• Use data-driven insights to identify efficiency gaps and implement best practices across Network function.
• Provide people and cultural leadership in the Network function specifically in the areas of development, people management, career management performance management, culture renewal, structural, business plans, budget & fiscal responsibility.
• Ensure that the division meets the challenges of delivering the necessary technical support that ensures the delivery of high quality and timely services to user departments and customers.
• Develop, track, and control the divisional annual operating and capital budgets.
• Provide leadership on business continuity and the risk aspects in the network technology area.
• Set clear directions, goals and objectives for direct reports, monitor progress and maintain progress and maintain motivation.
• Manage performance of team

All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae with copies of notified academic credentials no later than 27^th Oct 2025. MTN Website portal: https://www.mtn.co.rw/careers/

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application unsuccessful. If you encounter any issues when completing the application, reach out to Alozius.Mutamba@mtn.com (+250788319965)

At MTN Rwandacell Plc, we are committed to safeguarding your data privacy. For more information, visit our website to read our job applicants privacy notice that explains how we collect, use, disclose, and protect your data at https://www.mtn.co.rw/privacy-notice-for-job-applicants/