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Sales and Management Officer

    Grand Legacy Hotel

    African Union Avenue-Remera P.O. Box: 6555, Kigali Rwanda

    E-mail: info@grandlegacy.rw Website: www.grandlegacy.rw

    Tel: 280-408-080 | Cell: (+250)788-303-483

    SALES AND MARKETING AGENT JOB DESCRIPTION

    • Job brief

    A passionate Sales and Management Officer plans and oversees the organization’s marketing activities and campaigns. He/She will be the one to ensure that all marketing operations are successful in meeting the goals set by management. The goal is to ensure that the marketing efforts of the company add the highest value to its business.

    Main Job Duties and Responsibilities:

    • Understands and executes online marketing strategies (Google Ads, email campaigns, remarketing) aligned with the hotel’s branding and objectives.
    • Manages daily posts, engagement, and follower growth on platforms like Facebook, Instagram, LinkedIn, Twitter, and TikTok.
    • Applies basic SEO techniques to improve search rankings for Grand Legacy Hotel’s website and online listings.
    • Deep understanding of hotel services (rooms, F&B, conference facilities, etc.) to craft relevant marketing messages.
    • Propose digital offers and guest communication with operations teams to ensure accuracy and follow-through.
    • Content Creation Skills: Develops attractive and original content including photos, videos, graphics, and captions to promote the hotel’s rooms, events, restaurant, and services
    • Conducting market research to identify opportunities for promotion and growth and analyzing marketing surveys
    • Develop and implement company marketing strategies
    • Innovate and present new marketing platforms and strategies
    • Forecast marketing campaign growth
    • Research clients base to find new types of customers and sells to them accordingly
    • Identify and contact potential customers for business opportunities
    • Schedule daily customer appointments and make product presentations
    • Updating database with contact details and interest information from prospective customers
    • Writing content for the company social media site and web page
    • Support the marketing manager in overseeing the department’s operations
    • Organize and attend marketing activities or events to raise brand awareness
    • Plan advertising and promotional campaigns for products or service on variety of media (social, print etc.)
    • Liaise with stakeholders and vendors to promote success of activities and enhance the company’s presence
    • Prepare content for the publication of marketing material and oversee distribution
    • Collaborate with managers in preparing budgets and monitoring expenses
    • Overseeing the company’s email marketing campaigns
    • Performing administrative tasks to ensure the functionality of marketing activities
    • Composing and posting online content for the company’s social media page and website
    • Writing marketing literature for company brochures and press releases
    • Building strong relationships with customers
    • Prepares weekly and monthly reports on digital performance (reach, engagement, conversion) and recommends improvements.
    • Perform any duty assigned by your supervisor

    Requirements:

    • Proven experience as marketing officer or similar role
    • Bachelor’s degree in marketing, communications or related
    • Superior written and verbal communications, fluency in English and French
    • Good understanding of market research techniques, statistical and data analysis methods
    • Thorough understandings of social media and web analysis
    • Excellent organizational and multi-tasking skills
    • Outstanding communication and excellent interpersonal abilities
    • Creativity, courtesy, good willing and commercial awareness
    • A team player with a customer-oriented approach
    • Ability to follow and inform about customer’s movements
    • Understanding of digital marketing concepts
    • Excellent knowledge of MS Office and marketing software
    • Ability to work independently and within a team

    APPLICATION PROCESS

    Please forward your completed Resume/CV by email as an attachment to following address

    e-mail:

    info@grandlegacy.rw

    humanresource@grandlegacy.rw

    • Application deadline: June 22,2025
    • IF NO NOTIFICATION NOTE THAT YOU HAVE NOT BEEN SELECTED

    Christian NDAGIJIMANA

    MD

    Grand Legacy Hotel

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