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IT Technician

    • Full Time
    • Kigali, Rwanda
    • Applications have closed

    Rwanda Polytechnic

    Job responsibilities

    • Maintain PCs, Laptop & Office Hardware snd identify and repair troubleshooting problems for data-processing tools; • setting up new computers, peripherals, and software applications for RTTI and employees. • Organize trainings for software users and suitable computer applications suitable for RTTI; • Performing data backups and ensuring the ability to recover data in case of system failure • Implementing and enforcing security strategies to protect RTTI data • Creating and managing user accounts, resetting passwords, and managing access levels. • Maintenance and troubleshooting of facilities of internet connectivity • Monitoring network performance, identifying and resolving network connectivity issues • Provide professional and technical advice to her/his supervisors. • Perform any other tasks assigned by her/his supervisor.

    Qualifications

      • 1

        Advanced diploma in Software Engineering

        0 Year of relevant experience

      • 2

        Advanced diploma in Computer Science

        0 Year of relevant experience

      • 3

        Advanced diploma in Computer Engineering

        0 Year of relevant experience

      • 4

        Advanced Diploma in Electronics and Telecommunications

        0 Year of relevant experience

    • 5

      Advanced Diploma in Information Technology (IT)

      0 Year of relevant experience

    Required competencies and key technical skills

      • 1
        Proficiency in Internet technologies and IT infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks
      • 2
        Interpersonal skills
      • 3
        • Fluent in Kinyarwanda and English. Knowledge of French will be an added advantage
      • 4
        Problem solving skills
      • 5
        Understanding of specifications for different ICT equipment, PCs, Printers, scanners;
      • 6
        Skills in Desktop Support, Network Administration and System Administration
      • 7
        Knowledge of computer hardware/software technologies;
    • 8
      Ability to analyze technical issues, identify root causes, and implement solutions effectively.

    Psychometric Languages

    • 1
      English

    Psychometric Domains

    • 1

      Clear and Effective Communication

      Communication skills

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