Human Resources Officer

Description of assignment title: Human Resources Officer

Assignment country: Rwanda

Expected start date: 09/01/2025

Sustainable Development Goal: 2. Zero hunger

Volunteer category: International UN Volunteer Specialist

Host entity: WFP Rwanda

Type: Onsite

Expected end date: 08/31/2026

Number of assignments: 1

Duty stations: Kigali

Details

Mission and objectives

The World Food Programme (WFP) is the United Nations frontline agency fighting hunger. WFP reaches more than 150 million people per year – delivering humanitarian food assis-tance and working with smallholder farmers, communities, and governments to improve nu-trition and build resilience to crises. As conflict, climate change and economic shocks drive up the number of hungry people in Eastern Africa, finding innovative solutions to the com-plex humanitarian and development challenges in the region is essential, now perhaps more than ever.

In Rwanda, WFP works in partnership with the Government to support the country’s long-term development goals and its commitment to achieving zero hunger by ensuring food se-curity and nutrition and equitable access to sustainable livelihoods for all. In this effort, WFP Rwanda works closely with diverse stakeholders to provide general food and nutrition assis-tance to over 135,000 refugees, asylum seekers and returnees.

Beyond emergency assistance, WFP supports the strengthening of national systems in disaster risk management, social protection, nutrition, school feeding, and food systems transformation

Context

To sustain and grow the WFP Rwanda impactful work, the HR Officer will support the efficient management of its human capital. She/he will will provide support in the implementation of HR strategies, contribute to talent acquisition and management, and support HR operations and services in line with WFP’s corporate HR framework. She will also ensure the organization attracts, develops, and retains a skilled and motivated workforce, deliver strategic and operational HR services in alignment with corporate policies and the office’s programmatic needs. This position offers an opportunity to be part of a dynamic team supporting WFP’s humanitarian and development mission in Rwanda.

Task description

Under the direct supervision of the Head of the HR Unit, the volunteer will undertake the following tasks:

•  Contribute towards the development of country specific plans and processes, and deliv-er HR operational activities or projects, following standard processes and ensuring alignment with wider WFP policies.
•  Provide advice to managers and employees, understanding their needs and ensuring policies, procedures, processes, systems and tools are available and correctly applied to support them.
•  Provide effective management of the employment relationship between WFP and its staff, by administering conditions of service, contracts and appropriate entitlements, and resolving employee relations issues.
•  Contribute to staff capability building, working with managers to understand individual skills and business requirements, and organizing/delivering development solutions which equip people with the skills and knowledge required to meet current and future challenges.
•  Contribute to building and managing talent within WFP, working with managers to understand their needs and delivering solutions to recruit, retain, manage and develop a high caliber workforce to deliver business objectives.
•  Support organizational design activities that enable senior management to define and organize structures and jobs and allocate people to the right places in order to improve efficiency.
•  Guide and supervise junior staff, acting as a point of referral and supporting them with analysis and queries.
•  Contribute to continuous improvement by implementing new/updated HR policies, procedures and systems and recommending improvements to ways of working.
•  Execute other duties as required.

Eligibility criteria

Age: 18 – 80

Required experience

3 years

Nationality

Candidate must be a national of a country other than the country of assignment.

Assignment requirements

Relevant experience

3 years

Languages

English, Level: Fluent, Required

Required education level

Master degree or equivalent in Human Resource Management, Public or Business Administration, Business Management, Industrial Psychology

Competencies and values

☒Adaptability and Flexibility

☒Building Trust

☒Commitment and Motivation

☒Communication

☒Creativity

☒Ethics and Values

☒Integrity

☒Knowledge Sharing

☒Professionalism

☒Respect for Diversity

☒Self-Management

☒Technological Awareness

☒Working in Teams

Skills and experience

•  Approach challenges with an analytical, data-driven mindset to inform decisions
•  Ability to build relationships through all departments (from entry-level employees to executive leadership) and provide insightful data and contribute solutions and pos-sesses outstanding organizational skills to juggle multiple priorities.
•  Ability to deliver a professional, client-focused HR services, partnering with manag-ers and build strong focus on employee relations, performance management, en-gagement and retention activities, including an understanding of compensation and benefits in line with organization corporate priorities
•  Problem solving skills and decision-making abilities
•  Communication skills
•  Thrive in fast-paced, multicultural environments,
•  High level of business acumen and ability to navigate complex corporate organiza-tion
•  Interest in international humanitarian development

Area(s) of expertise

Administration, Business management, Human resources

Driving license

–

Other information

Living conditions and remarks

Kigali, the capital of Rwanda, has experienced remarkable rejuvenation and stability, evident upon arrival in the city. While motorcycle taxis are the fastest mode of transport, they’re not recommended without your own helmet, though some provide helmets. Standard taxis, marked with yellow stripes, are another option, with many operated by Kigali Taxi Service or Kigali Airport Taxis. Public transportation is affordable and efficient, with new and well-maintained buses available, and prepaid cards can be purchased at bus stations. Rental cars are also available due to significant investment in infrastructure, leading to minimal congestion. Accommodations in Kigali are readily available and meet relevant standards, with recreational facilities like swimming pools also accessible. Shopping options include various shops and markets offering essential items, imported goods, home furnishings, electrical appliances, and vehicle spare parts. The city boasts both public and private health facilities, such as King Faisal Hospital and Legacy Clinic, equipped to handle emergencies and affiliated with CIGNA insurance. Kigali is considered exceptionally safe, with emergency numbers like 999 for police, 111 for fire fighters, and 112 for general emergencies, and 113 for traffic accidents.

The UNV Programme offers monthly living allowance covering basic needs like housing, utilities, transportation, and communication. The purpose of the allowances and entitlements paid to UN Volunteers is to enable them to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. The allowances are in no way to be understood as compensation, reward, or salary in exchange for the UN Volunteer’s service

Inclusivity statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Note on Covid-19 vaccination requirements

Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy

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