EQUITY BANK RWANDA
Equity Bank is one of the region’s leading Banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Rwanda, Kenya, Uganda, Tanzania, DRC and South Sudan, Equity Bank is now home to nearly 20 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in various entry level roles.
FRESH GRADUATES FOR ENTRY LEVEL POSITIONS
• Relationship Officer Cash
• Relationship Officer Clearing
• Relationship Officer Onboarding
• Junior Data Analysts
• Information Technology Officers
• Other entry level positions
Job Summary
Responsible for managing cash and non-cash transactions for customers, including both payments and deposits in accordance with established bank policies and procedures. Ensuring prompt and accurate handling of all customer inquiries to meet required turnaround times (TAT) effectively.
Key Responsibilities and Accountability
• Responsible for proficiently managing cash transactions and payments, focusing on accepting both cash and cheques for deposit.
• Diligently verifying the accuracy of deposit slips and ensuring precise processing of cash withdrawals.
• Recording all transactions promptly, accurately and in compliance with bank procedures
• Balance currency, cash and checks in cash drawer at end of each shift
• Effectively managing customer inquiries and requests regarding account balances, statements, cheque books, and digital banking products
• Generating reports on newly opened accounts
• Ensuring the Incoming and outgoing remittances are Processed timely and accurately
• Responsible for ensuring the transactions processing is adhering to internal controls
• Mitigate Fraud, loss and forgeries perpetrated through remittances
• Undertake any other duty assigned by line manager from time to time
Qualification, Experience, Skills and Attributes
• Bachelor’s degree (First Class honors or Second-Class Upper division/equivalent) in any field of study, with strong willingness to pursue a Career in Banking.
• Business and Data analysis ability
• Numerical proficiency: Comfortable handling cash, basic math, and financial data.
• Customer service skills: Friendly, professional demeanor with the ability to communicate clearly and resolve customer issues.
• Attention to detail: Accuracy in processing transactions and documentation.
• Computer literacy: Familiarity with Microsoft Office (especially Excel, Word and other office software programs), banking software, and data entry.
• Communication skills: Strong verbal and written communication abilities in English and Kinyarwanda. Knowledge of French is an added advantage.
• Organizational skills: Ability to manage time, tasks, and documentation efficiently.
• Integrity and trustworthiness (handling sensitive financial information in a discrete and professional manner)
• Teamwork and collaboration
• Problem-solving ability
Diaspora graduates are encouraged to apply for this opportunity.
If you meet the above requirements, we kindly invite you to submit your application quoting the job opportunity you are applying for as subject of your email to the email address below by 14th June 2025.
Please include detailed Curriculum Vitae, copies of the relevant certificates, testimonials, and daytime telephone contact and email address.
Only short-listed candidates will be contacted.
Email to: jobsrwanda@equitybank.co.rw
Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights, values and what they bring to the workplace.