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Front Desk Officer

    • Full Time
    • Kigali, Rwanda
    • Applications have closed

    Website Rwanda Polytechnic

    Job responsibilities

    • Receive, check, record, and dispatch institutional incoming and outgoing mails. • Ensure the security and safety of institution documents and stamp. • Develop and maintain an adequate and accurate filing system for incoming and outgoing mails. • Receive and answer telephone calls and orient them accordingly. • Receive institution visitors with friendly and professional demeanor and provide orientation. • Provide information and support to clients regarding services and policies • Collaborate with other staff to ensure smooth office operations and customer satisfaction • Maintain a clean and organized reception area. • Manage the booking and scheduling of appointments and meetings. • Provide professional and technical advice to her/his supervisors. • Perform any other tasks assigned by her/his supervisor.

    Qualifications

      • 1

        Bachelor’s Degree in Public Administration

        0 Year of relevant experience

      • 2

        Bachelor’s Degree in Administrative Sciences

        0 Year of relevant experience

      • 3

        Secretariat Studies

        0 Year of relevant experience

    • 4

      Office Management

      0 Year of relevant experience

    Required competencies and key technical skills

      • 1
        Strong critical thinking skills and excellent problem solving skills
      • 2
        Time management skills
      • 3
        Knowledge of office administration
      • 4
        Highly organized with ability to multitask and work well in a fast-paced environment
      • 5
        Strong interpersonal and communication skills;
      • 6
        Ability to work independently as well as collaboratively with cross-functional teams;
      • 7
        Ability to work in a fast-paced work environment;
      • 8
        • Fluent in Kinyarwanda and English. Knowledge of French will be an added advantage
      • 9
        Book Keeping Skills
      • 10
        High standards of professional ethics and Secrecy
      • 11
        Excellent organizational skills and attention to detail
    • 12
      Proficiency in office software and basic administrative tasks

    Psychometric Languages

    • 1
      English

    Psychometric Domains

      • 1

        Problem solving

        Competence / Skills

      • 2

        Time management

        Competence / Skills

      • 3

        Attention and concentration

        Behavior and attitude

      • 4

        Self-report measures

        Behavior and attitude

      • 5

        Assertiveness

        Communication skills

      • 6

        Clear and Effective Communication

        Communication skills

    • 7
      Adaptability and Flexibility
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